What our satisfied customers say about Sherburne-Marrs and our former company, Rocky Ridge Homes
Our experience with the Sherburne-Marrs team was nothing short of exceptional. Building a new home while living in another state would normally be a scary proposition, but Jared Sherburne and his team made things so easy.
From the initial contract through the design phase to final completion, the process was seamless. We chose one of their many beautiful models but wanted to modify the floorplan to accommodate our lifestyle and Jared was more than willing to make the necessary changes.
From our first meeting to the day we received our keys, the team kept us informed on the construction progress with emails and photos. This was much appreciated as it allowed us to ask questions which were quickly answered.
If you are looking for a builder with honesty and integrity to create a high quality home of your dreams, look no further than Sherburne-Marrs.
Rich & Carolyn Wilcox
--- 1 Year Update ---
Carolyn and I would like to give Rick Christensen a big shout out for all of his hard work during the inspection yesterday. He spent 2+ hours in the crawl space checking for and correcting problem areas, of which there were few.
We can't tell you how impressed we are with Sherburne-Marrs dedication to quality, especially in today's world of home building where many companies place profits ahead of customer satisfaction. Of the 5 homes that we had previously owned in Florida and California, none were as well planned and well built as this one. Prior to purchasing one of your lots we had no knowledge of your company's reputation but feel so fortunate to have found you, especially after talking with nearby neighbors who did not have the same positive experience working with their builders as we did with you. As we approach the one year mark of ownership, we couldn't be happier living here in Lakeside Retreats and know that this home will continue to provide years of enjoyment to our entire family. Kudos to your team for standing behind your product and making customer service the hallmark of your company.
Rich & Carolyn Wilcox
We chose Sherburne-Marrs after we spoke with Jared during a Parade Of Homes event. We fell in love with one of their designs and they were able to make slight changes to make it work for us. They made the process of changing the style to fit exactly what we wanted very easy. Desiree worked with us answering questions that came up and letting us know exactly where we stood budget wise. Rick did an outstanding job overseeing everything. He kept the house right on time, and made sure all the sub-contractors' work was perfect.
Everything was finished exactly as they said it would be. Amy came in with design options that fit perfectly with our design style. If we sent pictures of things we liked, she worked to find the items for us. She made the process of picking everything out very easy, even long distance! We couldn’t have asked for any better of an experience with Jared and his team building our custom dream home! We would definitely work with Sherburne-Marrs again! They all made it a terrific experience!
We love our house,
Robert & Melanie Tominaga
When it came to moving to Boise and building a home, our major question was, “How do we find a builder we can trust to build our custom home?”
We had never built a home together and certainly had never done it long distance. Identifying a reputable builder with utmost integrity was paramount in our minds.
Jared Sherburne came highly recommended to us. During our interview with Jared, we were impressed with his humility and willingness to be totally open & honest about his business. When we said we wanted to talk to a few of his past and present customers, he gave us the names of ALL of his customers!
We then contacted about a dozen of Jared’s previous customers and their comments about Sherburne-Marrs were consistent:
Jared Sherburne has integrity.
Sherburne-Marrs commits to staying within budget.
Sherburne-Marrs completes the job on time.
The Sherburne-Marrs team communicates openly & frequently with their customers.
The Sherburne-Marrs team is able to work with the flexible nature of customer’s desires for their home construction.
Our experience was no different. Jared and his team (Desiree, Amy, and Rick) were all dedicated to making the home building experience the best it can be for us. They treated us like people, not just “a customer." They were very patient with us – realizing this was a new experience for us and that doing it long-distance was incredibly stressful since we could not be onsite as often as we would have liked to.
It was our experience with Jared’s sub-contractors that sealed our appreciation for his company. He has a unique relationship with his subs, from framing, drywall, electrical, plumbing, landscaping to painting and audio-visual and security installers… they were all acting in our best interest.
We have been asked many times if we would choose Sherburne-Marrs for another home building project and we unequivocally say "YES - absolutely!!!" On a scale of 1 to 10, we rate Sherburne-Marrs a 10! We would encourage anyone considering Sherburne-Marrs as their potential builder to reach out to us with any other questions they might have.
Don & Debbie Petersik
We have been living in our Sherburne-Marrs built home for approximately 4 months now, and are so extremely happy & very satisfied with the craftsmanship and quality of our home. Jared and his team take pride & dedication very seriously. The Sherburne team is easy to communicate with and very quick to address any of our concerns which have been very few, that is a very good thing! Follow-up service has been stellar!
We will not hesitate to recommend Jared Sherburne to build a home for our family members or friends, they are the very best!
Thank you Jared and team for a job well done!
Don & Rosa Hicinbothom
Sherburne-Marrs makes the building process an easy and enjoyable one! They are amazing at listening to what you want and at helping make that dream a reality.
All of their contractors are very professional and take pride in their work. Rick, the site manager, does an excellent job of making sure the work is completed correctly and takes pride in every aspect of the build. He does a lot of behind-the-scenes work, always checking in to reaffirm things are going smoothly.
Amy, the designer, brings your ideas for the details of the house into reality and makes it a simple and seamless process. She does an amazing job of getting to know her clients and giving them her undivided attention.
Desiree, the office manager, is great at communicating with clients. She responds quickly and is able to help or find the help you need continually through the building process and beyond. Even after our house was complete, she has responded quickly and promptly to our emails and questions.
Jared, the owner and builder, is with you from the beginning to end and everything in between. We really appreciated his input throughout the process and felt he really was looking out for the better of the client.
Choosing Sherburne-Marrs to build your home will definitely be a choice you will not regret. You will get an outstanding home you will love with the confidence of knowing it was built with the utmost craftsmanship, quality, and attention to detail that can’t be rivaled anywhere else.
We are extremely pleased with our home and if we were ever to build again, we’d go right back to Sherburne-Marrs!
Casey & Megan Peasley
With the help of our real estate agent we were able to tour the 2017 Parade Home built by Sherburne-Marrs in Legacy. We liked the house very much and their representative told us we could customize the floor plan to meet our needs (mainly not a two story).
We had heard such good reviews about how they build their homes, we bought a building site right away. They were very easy to work with, especially since we were out of state so much. We had never built a home, but with their excellent supervision and advice we got it done.
Amy was excellent with all design elements. Desiree quickly responded to all my questions. If she didn’t know the answer she referred us to someone who did. She usually knew the answer. It is very important to Jared that everything is just right and what we wanted. Rick oversees the build and makes sure it is done the way Jared wants (and us).
We love our new “HOME” and could not be happier. It turned out great. The quality and attention to detail is amazing. We got everything we wanted and the only thing that held them up was the weather. We would highly recommend them to anyone.
Thank you Sherburne-Marrs.
Ron & Jackie Glass
Jared ~ There are no words to express the gratitude we feel for all you have done for us! We wake up every day in this spectacular home and feel blessed beyond measure for how perfect and amazing everything is!! You made that happen for us and the amazing Sherburne family you had helping us along the way. I know in my heart that God put all this together, starting from the first day we spoke on the phone. I feel His presence, and my dear Grandfather, all around us. Thank you, thank you for being there for us and giving us the dream of a lifetime!
We love you!
Cynthia & Frank Giannini
We “sold it all” in California to pursue our “forever” dream home in the Treasure Valley of Idaho and were so blessed to connect with Jared Sherburne and the entire Sherburne-Marrs team! From the design phase, construction process, and ultimately the selection of finishes and final touches, the entire Sherburne-Marrs team were engaged and instrumental in the ultimate success, quality, and beauty of our home.
Building a home while not living locally can be a daunting and stressful endeavor. Jared’s team (Desiree, Amy, and Rick) were with us every step of the way and made the process seamless. Their years of experience and long tenured craftsmen (and women by the way) provide the highest quality house that speaks for itself when you walk in!
Jared shared his vision and passion to create an incredible lifestyle experience at Lakeside Retreats before a single foundation was poured, and that vision has now become a reality. It's amazing to wake up everyday and feel like you're on vacation!
If you are looking to build your “forever” home and desire ultimate attention to detail and quality with someone you can trust, go with the Sherburne-Marrs.
Eric & Karey Finn
My husband and I decided to move to Eagle, Idaho over a year ago; we looked for several months at new homes. Each time we looked we seemed to be drawn to Sherburne-Marrs homes. We loved the workmanship, design, quality, and their eye for detail of their homes as compared to others on the market. That's when we decided they were the builders for us. Currently our home is under construction; we have been involved with all the people it takes to build our home from interior designers, electricians, media, etc. and they have been more than accommodating of all our wants and needs. They keep us up to date with photos, which makes it even more exciting to see our dream come to reality.
John & Linda Pirie
We are very pleased with the home that Sherburne- Marrs built for us.
Jared and Rick did a great job getting the house done in a timely manner and making sure things were done right. Amy was very helpful in advising us on furnishings for the new house and Desiree was very helpful in keeping us on track and keeping us advised on what was going on.
If I ever build another house I will make sure that Sherburne-Marrs builds it.
Faith & Loren Carter
The Sherburne-Marrs team work at a level beyond expectation. Their attention to quality and detail is commendable at every level. The design team worked very closely with us from the planning phase to final construction and move-in. They answered every question no matter how trivial. Jared, Rick, Amy, and Desiree were so attentive and gracious every step of the way. Even today, they are willing to help in any way they can. We are satisfied beyond expectation with our beautiful home. I would recommend Sherburne-Marrs to anyone looking to have a custom home built where quality, appearance, and attention to detail is important. Sherburne-Marrs will build you a home you will fall in love with.
Sergio & Terrie Trevino
Jared Sherburne is a client- friendly professional who has spent several years coming up the construction ranks before becoming a consummate general contractor. Although he is very successful and busy he will find the time to help resolve key design issues; and address details important to the discerning eye.
Jared has hired and developed a dedicated builder team that will provide valuable assistance throughout every phase of the project time line. This is a first class operation.
Ken & Sharron Pond
Sherburne-Marrs did a wonderful job with building our home. They always made themselves available whenever we had questions. Any issues, no matter how small, were acted upon very quickly. I would highly recommend this builder. The entire personnel were wonderful to work with. The house was completed on time and within budget.
George & Barbara Brajkovich
They listened to our needs and desires and helped design the house of our dreams. Researched our ideas with us to accomplish energy efficiency and a well-sealed home. Used high quality materials, chose his sub-contractors well, and managed a well-kept job site. On schedule, in budget, willing to work with us on design changes. We will recommend them highly!
Gordon & Julie Eldredge
Jared Sherburne and his talented team completed our custom home in late July 2016--and not only is our home beautifully crafted and designed, the Sherburne-Marrs team has been meticulous, professional, and delightful regarding every small "tweak" that comprised our punch list.
I'm forever grateful for this team's personal attention and the exemplary standards that cannot be rivaled. We truly have a wonderful home.
Sam & Susan Karnes
Absolute professional. Worked and met with us through each phase of our building process. Our home was completed on time and within our initial budget. Will definitely use Sherburne-Marrs to build our next home.
Mark & Donna Mungo
We first met Jared Sherburne at a Parade of Homes in one of his homes he had built. He is a very personable, likable, organized, and business-like man and we knew right away that we wanted him to build our home. Jared did build our home and we love it! We loved working with him, visiting with him, and all those he works with. We have always heard what a headache building a home can be, but with Sherburne-Marrs----it is a true joy! THANK YOU Jared!
Andy & Lorna Johnson
As a first time home builder, I went in with no previous experience. I soon found out that the experience I was having with Sherburne-Marrs was exceptional compared to others I spoke to. Jared was on my lot nearly every day to review the work and at my disposal to answer any questions or concerns I had during the build. But the most impressive part is that he still stands behind all his work three years after I’ve moved in. Anything that’s gone wrong or didn’t meet his standards he’s fixed, replaced, or improved. Outstanding customer service top to bottom.
Bruce & Kai Perry
Our family had the privilege of owning an amazing home designed and built by Jared Sherburne. The craftsmanship, quality of construction, and attention to detail were second to none, and we became spoiled by living in such luxury. The experience led us to conclude that Jared is clearly one of the premier home builders in the Treasure Valley. Equally as important, we have developed a high regard for Jared’s professional integrity, and for these reasons he has our full endorsement.
They were a wonderful, professional house designer/ builder. I would highly recommend them to anyone wanting to build a custom home. They keep you informed on the project, they stayed true to their timeline, and they had it done when they promised. Their subcontractors and their cabinet designer/ builder were amazing top-quality. We would definitely use Sherburne Marrs to build another house without any hesitation.
Chris & Jeanette Marciel
Mike and Jared,
We feel so lucky to have found you (our dream team) to design and build our spectacular home this year. We are so grateful to you both for your integrity, professionalism, flexibility and kindness. We feel truly blessed! Merry Christmas
Ronn & Susan Frank
We want you to know of our appreciation for the work you did for us in 2012. We have had the experience of having two previous new homes and were skeptical of this venture again. When we came upon a Sherburne-Marrs home in another development, we were attracted to the style, appearance, and quality of the home. Our realtor did an excellent job of showing us several homes on the market as we were not sure if we really wanted to build another home because of the hassle and dealings with the general contractor, and the subs.
When we discovered Jared Sherburne, we told him how much we liked his product, but we did not want to get bogged down in haggling with him or any other contractor should he build our next home. We signed the papers, but remained a little skeptic because we had never worked with anyone who had produced what they said they would; in the time-line they said; and have the quality standard throughout the project. Through all of our meetings with them, Jared Sherburne and Mike Marrs exhibited extreme patience, with the greatest respect.
We added another element to their project because we could only make limited site visits. On one particular visit we were asked how we liked the house so far, we were disappointed in the placement of the windows, but said we could live with it. Jared and Mike studied out what could be done to fix the situation, and before we left, the window framing was changed, and work continued. That was typical of their responsiveness and rarely seen in custom home building.
We could not believe our final walk-through; the house was beautiful, and everything was perfect. Every detail was exactly what we had agreed upon. It is an energy-efficient, custom home with excellent finishing details. We inspected the work of other builders in the area, and other regions of the West, but Sherburne-Marrs has what we wanted; specialized design features, accommodation of our finishing preferences, attention to detail and quality, and respect for our agent.
We cannot say enough qualities about Sherburne-Marrs. Thanks for a job well done. We highly recommend them for your next house.
Bob & Dicksy Rhoads
To whom it may concern, I was asked to write a brief testimonial on behalf of Jared Sherburne who performed a complete kitchen remodel for me some years back. It was a very extensive remodel, and with 8 children we could not afford to have the kitchen out of service for very long. We had the kitchen completely gutted, remodeled the ceiling and lighting, added hardwood flooring, installed some custom made cabinetry, all new appliances, and all necessary plumbing and wiring upgrades. We met with his cabinet people and made all the color selections. After he started the remodel, we went on a vacation to minimize the inconvenience to our family. I felt very comfortable leaving my home in the care of Jared as well as the remodel. After the three week time period he told me it would take, we had an absolutely beautiful new kitchen. We could not believe that Jared was able to complete such a large task in such a short time and still deliver a quality job.
This was a great experience. I had heard many horror stories about remodel work, but this was not one of those. Jared finished within the time allowed, within the budget, and left our home neat and clean. We would highly recommend Jared to anyone considering any remodeling work.
We were so impressed that when we later decided to move our family to a new community we had Jared build us a brand new custom home that we are still enjoying today.
Mike & Jean Pennington
In August of 2002, BB and I had the pleasure of meeting Rocky Ridge’s team at one of their model homes in the Boise area. We were very impressed with the model and that meeting led to a very pleasant long-term relationship. On April 2, 2003, we closed on the beautiful home Rocky Ridge created for us in Star, Idaho. This home is a lifelong dream for us and the Rocky Ridge team built it as though it were one of their own. We never had a cross word over those many months and always seemed to find the right solution to the myriad problems of building…We accomplished EXACTLY what we stated out to do on time and within budget.
Not only were these things accomplished well, we had the additional logistical issue of building from Phoenix, Arizona…Rocky Ridge Homes did exactly what was promised, and more, from day one. ..We are now approaching the end of our first year in our new home and enjoying it beyond expectation. We “THANK YOU” for a fine job.
Jeff & BB Hill
We wanted to take a moment and say thanks! We have been in our home for over a year and we love it. Thank for this beautiful home you built for us.
Gordon & Julie Eldredge
“Dear Jared, We’ve been meaning to do this for months now but we just wanted to tell you “thank you” again for building us such a fabulous house. We’ve been here for 2 ½ years now and we still love it! There isn’t anything that drives us nuts and when our 3,600 sq. ft. house has the same air conditioning bill as my sister-in-laws 1,500 sq. ft. home I know that you and your
subs did a great job. Since we moved into our home, several of our friends have built homes and their experiences with other builders have been nightmarish! Mike and I look at each other and say “we are so glad we went with Rocky Ridge Homes” – especially when we see the homes on our street slowly fall apart and get leaky windows and roofs – our neighbors complain about the quality and workmanship constantly. Happily we can only smile and say you should have bought a Rocky Ridge Home! Thanks so much!!!
Mike & Cassie Shelton
I must admit that when my husband suggested building a house I was a little reluctant. I had heard from numerous people how difficult and challenging their building process had been. Then we met with Rocky Ridge Homes. Their work ethic, attention to detail, skill in managing subcontractors, and quality of building materials was obvious from our first meeting. We have received so many compliments on the uniqueness, design, colors, and use of windows in our home. Our home is exactly the way we wanted and we love it! We would highly recommend working with Rocky Ridge Homes and their team. They did an outstanding job!
Wayne & Nicole Gehring
Thanks so much for making the experience of building our home so wonderful. The fact that we were working with the Rocky Ridge team from about 1,000 miles away made this a more incredible experience. We came to Rocky Ridge with a floor plan we liked and your team worked with our requested changes easily. The house has turned out to be everything that we hoped for and more. We really appreciated the weekly photo updates of the progress. We were able to spot things that needed to be addressed, and it also gave you the ability to better explain what processes were happening at the time. If we were to do it all over again we would pick Rocky Ridge Homes in a second. We have spoken highly of Rocky Ridge to those that are interested in building a home and will continue to do so. Our only regret in the whole thing is that it has taken us this long to write to you about it!
We would like to take this opportunity to express our delight and sincere appreciation for our new home. The sensible floor plan and the tastefully appointed fixtures make living here a real joy. The overall look and feel of our home is a testament to the quality and attention to detail of every Rocky Ridge home. Your customer service has been conscientious and professional, yet very personable. It’s been a pleasure working with you. Thanks so much for your extra effort.
Brett & Valerie Crump
I would like to express my sincere appreciation for the beautiful custom home by Rocky Ridge Homes. The quality of the home is truly a testament to Rocky Ridge Homes’ attention to detail and professionalism. Jared, you provided the much needed expertise and guidance for making the home excellent. A few examples being the placement of the home to minimize the effects of the afternoon sun on the living areas…to the ten foot ceilings in the walk out basement…to the creative and functional layout of both the main floor and the basement…and many others. Also impressive was the excellent character of the team of subcontractors that you and Debbie selected for clients to work with. Finally, I would like to thank you and Tara for graciously and promptly answering all my questions.
Terry and I wanted to send you a belated “thank you” for the beautiful home in which we are now living. We have grown to value the workmanship and quality you put into our home as we have settled in. We realize you took our dream plan from a napkin which we drew at our kitchen table to a reality we enjoy on a daily basis…One added touch that I hope you continue is Debbie,
your design consultant. She was wonderful with color, pattern, and style. Mostly, we just want to let you know how much we appreciate you making our few sketches and our “dream” a reality. Thank you.